Do you want to be the person at your company everyone trusts and is the most-wanted team member? Do you want to be valued for presenting yourself and your company well? The Emily Post Institute's Business Etiquette for Professionals program will help you do just that. This program is designed to help you build better, stronger relationships in your business life.

This condensed version of our popular in-person Business Etiquette Seminars is presented by seminar creator Peter Post, author of The Etiquette Advantage in Business, 3rd edition, and The New York Times bestseller Essential Manners for Men. Drawing on his expertise and experience as a business owner, a business etiquette expert, and a seasoned presenter, Peter guides you through essential business etiquette and manners concepts with tools that can help you advance your business relationships and your career.

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Your Instructor


Peter Post

Peter Post is an etiquette expert, great-grandson of Emily Post, and the author of numerous etiquette books, including The Etiquette Advantage in Business, 3rd edition, the New York Times bestseller Essential Manners for Men, Essential Manners for Couples, The Unwritten Rules of Golf, and A Wedding Like No Other.



Course Description

Over 12-lesson course, Peter explains how etiquette and manners are fundamental to building better relationships in the workplace and how they relate to the larger world of business. You'll discover the most common business manners mistakes and how to avoid them, in addition to the most requested content from the Emily Post Institute's Business Etiquette Seminars. Each lesson is illustrated with dynamic text and images, as well as sample problems and examples that speak with style and humor to the core concepts of etiquette.

Each e-learning module features Peter as he guides viewers through major manners concepts illustrated with moving text and images that speak a language all their own.

Course Curriculum

Lesson 1: Why Etiquette?

Lesson 1: Why Etiquette? Quiz

Lesson 2: What Is Etiquette?

Lesson 2: What Is Etiquette? Quiz

Lesson 3: Communication - The Four P's

Lesson 3: Communication - The Four P's Quiz

Lesson 4: Written Communications

Lesson 4: Written Communications Quiz

Lesson 5: Verbal Communications

Lesson 5: Verbal Communications Quiz

Lesson 6: The Workplace

Lesson 6: The Workplace Quiz

Lesson 7: Meetings

Lesson 7: Meetings quiz

​Lesson 8: Enhancing Your Image

​Lesson 8: Enhancing Your Image Quiz

Lesson 9: Social Media

Lesson 9: Social Media Quiz

Lesson 10: Business Social

Lesson 10: Business Social Quiz

Lesson 11: Top Ten Business Dining Tips

Lesson 11: Top Ten Business Dining Tips Quiz

Lesson 12: The 24/7 Professional

Lesson 12: The 24/7 Professional Quiz

Printable Certificate of Completion

Frequently Asked Questions

When does the course start and finish?

The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.

How long do I have access to the course?

How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.

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